Legal

Privacy Policy

We're committed to protecting your privacy and being transparent about how we collect and use your data.

Effective Date: January 1, 2025

At WebsiteLaunch, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website builder platform and services.

1. Information We Collect

Account Information

When you create an account, we collect:

  • Name and email address
  • Password (encrypted)
  • Company name (optional)
  • Billing information for paid plans

Website Content

We store the content you create using our platform:

  • Website pages, text, and media files
  • Domain settings and configurations
  • Form submissions and lead data
  • Analytics and visitor data for your sites

Usage Information

We automatically collect technical information:

  • IP address and browser information
  • Pages visited and time spent on our platform
  • Device and operating system details
  • Feature usage and performance data

2. How We Use Your Information

We use your data to:

  • Provide our services: Host your websites, process forms, and deliver platform features
  • Improve our platform: Analyze usage patterns to build better features
  • Support you: Respond to questions and provide technical assistance
  • Send updates: Notify you about new features, security updates, and billing
  • Prevent fraud: Monitor for suspicious activity and protect our platform

3. Cookies and Tracking

We use cookies and similar technologies for:

  • Essential cookies: Required for login and basic platform functionality
  • Analytics cookies: Help us understand how you use our platform
  • Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings, though some features may not work properly if disabled.

4. Third-Party Services

We integrate with trusted third-party services:

  • Payment processing: Stripe processes your billing information securely
  • Email delivery: SendGrid helps us send transactional emails
  • Analytics: We use privacy-focused analytics tools to understand usage
  • Support: Customer support tools help us respond to your questions

These services have their own privacy policies and security measures.

5. Data Retention

We retain your information as long as:

  • Your account is active
  • Required to provide our services
  • Necessary for legal or business purposes

After account deletion, we typically delete your data within 30 days, though some information may be retained longer for legal compliance.

6. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Update: Correct or update your information
  • Delete: Request deletion of your account and data
  • Export: Download your website content and data
  • Object: Opt out of marketing communications

Contact us at privacy@websitelaunch.com to exercise these rights.

7. GDPR Compliance (EU Users)

For European users, we comply with GDPR requirements:

  • Lawful basis: We process data based on contract performance and legitimate interests
  • Data portability: You can export your data in common formats
  • Right to be forgotten: We'll delete your data upon request
  • Data protection officer: Contact dpo@websitelaunch.com for GDPR matters

8. CCPA Compliance (California Users)

California residents have additional rights under CCPA:

  • Right to know: What personal information we collect and how we use it
  • Right to delete: Request deletion of your personal information
  • Right to opt-out: We don't sell personal information, but you can opt out of data sharing
  • Non-discrimination: We won't discriminate against you for exercising your rights

9. Data Security

We protect your data with industry-standard security measures:

  • Encryption in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Secure cloud infrastructure with reliable providers
  • Employee training on data protection

10. Children's Privacy

Our services are not intended for users under 18. We don't knowingly collect personal information from children. If we discover we've collected data from a child, we'll delete it promptly.

11. International Data Transfers

Your data may be processed in countries outside your home country. We ensure adequate protection through:

  • Approved data transfer mechanisms
  • Contractual safeguards with service providers
  • Compliance with applicable data protection laws

12. Changes to This Policy

We may update this Privacy Policy occasionally. We'll notify you of material changes by:

  • Email notification to your registered address
  • Notice on our website and platform
  • Updating the effective date above

13. Contact Us

If you have questions about this Privacy Policy or our data practices:

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